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Cisco Contact Center Cloud Migration
Sequel Ortho · MGP
Overview
- Department
- Information Systems - 7700
- Strategic Imperative
- Expansion
- Sponsor / Owner
- Ann Wright
- Project Manager
- Tom Simmons
- Ideal Team
- Tom Simmons, Neil Kitt, HBS, Miranda Harrahill, Stacey Mitchell
- Preferred Sprint
- —
- Priority
- 3. Medium Business Impact
- Priority Payoff
- High Benefit / High Effort
- Core Process
- Scale
- Core Process Category
- (Growth) Merger & Acquisition
- % Complete
- —
- Resources
- IT
Objective & KPI
- Objective
- Migrating the current OnPrem Contact Center - Call Center tool to Cloud Hosted
- Goal / Output
- —
- KPI
- —
- Notes
- —
Financial Impact
- 2026 Op. (Exp.)
- $80,000
- 2026 Op. (Act.)
- —
- 2026 Cap. (Exp.)
- $5,000
- 2026 Cap. (Act.)
- —
- 2027 Op. (Exp.)
- —
- 2027 Cap. (Exp.)
- —
- Capital Priority
- 2
- Confidence
- —
Dependencies
Depends on (upstream)
No prerequisites recorded.
Blocks / feeds (downstream)
Nothing waiting on this project.
Status History (0)
No status updates recorded.
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