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Emergency Department referral process
OrthoNebraska · JDI
Overview
- Department
- Call Center - 7690
- Strategic Imperative
- Experience
- Sponsor / Owner
- Beth Gard
- Project Manager
- Miranda Harrahill
- Ideal Team
- Jessy Larson, Jill Ferguson, Tiffany Ketelsen
- Preferred Sprint
- —
- Priority
- 3. Medium Business Impact
- Priority Payoff
- High Benefit / Low Effort
- Core Process
- —
- Core Process Category
- —
- % Complete
- —
- Resources
- None
Objective & KPI
- Objective
- Streamline and standardize referral process from the ED to clinic
- Goal / Output
- Improve ED to clinic conversion, ensure accurate return directions given and to the correct provider
- KPI
- —
- Notes
- Typical discharge instructions include to follow up with a provider in 1-3 days, however that is not typical with most injuries. Ensure we are providing the easiest pipeline from the ED to clinic, and patient's expectations are set and met appropriately.
Financial Impact
- 2026 Op. (Exp.)
- —
- 2026 Op. (Act.)
- —
- 2026 Cap. (Exp.)
- —
- 2026 Cap. (Act.)
- —
- 2027 Op. (Exp.)
- —
- 2027 Cap. (Exp.)
- —
- Capital Priority
- —
- Confidence
- —
Dependencies
Depends on (upstream)
No prerequisites recorded.
Blocks / feeds (downstream)
Nothing waiting on this project.
Status History (0)
No status updates recorded.
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