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Therapy Script Referral Capture

OrthoNebraska · JDI

Overview

Department
Call Center - 7690
Strategic Imperative
Direct Access
Sponsor / Owner
Beth Gard
Project Manager
Miranda Harrahill
Ideal Team
Nicole Moore, Starr Humphries, PT AM
Preferred Sprint
Priority
3. Medium Business Impact
Priority Payoff
High Benefit / Low Effort
Core Process
Core Process Category
% Complete
Resources
None

Objective & KPI

Objective
Develop SOP for internal therapy scripts for capture within our facility
Goal / Output
Increase patient satisfaction, increase internal conversion rate from clinic to therapy
KPI
Notes
We have the "bones" already for this project but have not gotten off the ground yet. Need to drill down the how without too much additional work.

Financial Impact

2026 Op. (Exp.)
2026 Op. (Act.)
2026 Cap. (Exp.)
2026 Cap. (Act.)
2027 Op. (Exp.)
2027 Cap. (Exp.)
Capital Priority
Confidence

Dependencies

Depends on (upstream)

No prerequisites recorded.

Blocks / feeds (downstream)

Nothing waiting on this project.

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Status History (0)

No status updates recorded.

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