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2 - Ask A Hand Surgeon Hotline
OrthoNebraska · Sprint
Overview
- Department
- Marketing - 7430
- Strategic Imperative
- Direct Access
- Sponsor / Owner
- Katie Benak
- Project Manager
- Nichole Beran
- Ideal Team
- Marketing, Clinic, PT
- Preferred Sprint
- Sprint 2 (Mar 9 - Apr 10)
- Priority
- 2. High Business Impact
- Priority Payoff
- High Benefit / High Effort
- Core Process
- Growth
- Core Process Category
- (Growth) Organic Growth
- % Complete
- —
- Resources
- IT
Objective & KPI
- Objective
- Continue to grow the "Ask A Hand Surgeon" hotline
- Goal / Output
- Growth & replicability to other sub-specialties
- KPI
- Referrals, New Patients / New Problems
- Notes
- —
Financial Impact
- 2026 Op. (Exp.)
- —
- 2026 Op. (Act.)
- —
- 2026 Cap. (Exp.)
- —
- 2026 Cap. (Act.)
- —
- 2027 Op. (Exp.)
- —
- 2027 Cap. (Exp.)
- —
- Capital Priority
- —
- Confidence
- —
Dependencies
Depends on (upstream)
No prerequisites recorded.
Blocks / feeds (downstream)
Nothing waiting on this project.
Status History (3)
| Period | Scope | Schedule | Budget | Progress | Root Cause | Notes | Actions |
|---|---|---|---|---|---|---|---|
| June 2026(edited) | Green | Green | Yellow | 45% | — | • NOTES: Met with Dr. Gaddie. Working on process and timeline as well as definifn KPIs. Katie B will reach out to Hatch to ID technology to help ease Dr. Gatddie's workload. - Costs analysis will be done on IT solution. • PROJECT RISKS & RECOMMENDATIONS: • LEADERSHIP DISCUSSION NEEDED: (Yes / No) No | Edit |
| May 2026(edited) | Green | Yellow | Yellow | 45% | — | • We’ve created a workflow for systemization of follow up. • Katie is exploring Utilizing Hatch to message with external providers • Scheduled another in-person event for the injection seminar – Dr. Gaddie to host June 17th at Oakview. | Edit |
| April 2026(edited) | Green | Green | Green | 10% | — | Meeting with Dr Gaddie 3/23 to better define project | Edit |
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