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4. It's Your… (Neck/Hip/Spine)*
OrthoNebraska · Sprint
Overview
- Department
- Call Center - 7690
- Strategic Imperative
- Experience
- Sponsor / Owner
- Beth Gard
- Project Manager
- Miranda Harrahill
- Ideal Team
- Nicole Moore, Clinical Nurse, Clinical PA
- Preferred Sprint
- Sprint 1 (Jan 12 - Feb 20)
- Priority
- 2. High Business Impact
- Priority Payoff
- High Benefit / Low Effort
- Core Process
- —
- Core Process Category
- —
- % Complete
- —
- Resources
- None
Objective & KPI
- Objective
- Can be integrated with AI tech as a resource to ensure patients are scheduled with the correct providers
- Goal / Output
- Increase patient satisfaction, reduce the need for patients to see multiple providers
- KPI
- —
- Notes
- Will need both scheduling and clinical perspective to ensure accuracy
Financial Impact
- 2026 Op. (Exp.)
- —
- 2026 Op. (Act.)
- —
- 2026 Cap. (Exp.)
- —
- 2026 Cap. (Act.)
- —
- 2027 Op. (Exp.)
- —
- 2027 Cap. (Exp.)
- —
- Capital Priority
- —
- Confidence
- —
Dependencies
Depends on (upstream)
No prerequisites recorded.
Blocks / feeds (downstream)
Nothing waiting on this project.
Status History (2)
| Period | Scope | Schedule | Budget | Progress | Root Cause | Notes | Actions |
|---|---|---|---|---|---|---|---|
| May 2026(edited) | Green | Yellow | Green | 90% | — | •Successes –Changes have been pushed out. • Control plan has been defined and data will be reviewed in 30 days. | Edit |
| April 2026(edited) | Green | Yellow | Green | 90% | — | •Successes –Changes have been pushed out. • Control plan has been defined and data will be reviewed in 30 days. | Edit |
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